FAQ

I've read all the frequently asked questions, but still have a question?
If you still have questions, please email admin@flatfeenw.com, or call 503-889-6169.

I'm ready to start, what do I do?
Send an email to admin@flatfeenw.com, or call 503-8896169 to request the service contract. After you decide on which service you want, send the payment through Paypal to admin@flatfeenw.com, or send the check to our office: Rio Realty LLC, 16567 NW Meadwo Grass CT, Beaverton, Oregon 97006. We will then email you all the forms you need to start your listing.

What areas do you service?
RMLS™ provides a searchable database for real estate information in our service areas.

Our primary service area provides comprehensive coverage of available listings in the following counties: Baker, Clackamas, Columbia, Coos, Curry, Douglas, Gilliam, Hood River, Lane, Morrow, Multnomah, Umatilla, Union, Wasco, Washington and Yamhill Counties in the state of Oregon, Our company is only licensed in Oregon (although RMLS© does services some Washington areas). Please see http://www.rmls.com/RC2/pdf/RMLSCoverageArea.pdf for the latest coverage area.

In addition, Realtor® members also submit listings from other counties such as: Benton, Clatsop, Deschutes, Jackson, Jefferson, Josephine, Lincoln, Linn, Marion, Polk, Sherman and Tillamook Counties in Oregon, as well as Benton, Island, King, Kittitas, Lewis, Pacific, Pierce, Snohomish and Spokane Counties in Washington. Our company is only licensed in Oregon. This information was obtained from http://www.rmls.com/
Please see http://www.rmls.com/RC2/pdf/RMLSCoverageArea.pdf for the latest coverage area.

How can your real estate company afford to do this?
I personally like to find fair deals. This is more than a fair deal. Also, I noticed that much of this business was going to an out of state company. I thought that I could offer this service to our clients and hope that our clients might use use for additional services.

How fast can I get my house listed?
Depending on our schedule and what time you call. It normally is the same day. I prefer to do the paperwork by email, fax or mail.

Is this available for lots, farms and commercial property?
Yes. Just email

Why should I list with you instead of continuing to sell on my own?
The exposure that you get on the RMLS cannot be matched. Advertising in papers or magazines will not get the same exposure. 72% of all home searches start on the internet. Most will eventually talk to an agent.

What is the RMLS?
The Realtor Multiple Listing Service© (RMLS) is an extensive database of information on real estate properties listed by real estate brokers. Only associated Brokers may list homes in the RMLS. This site provides a central destination for the majority of homes for sale and easier searching.

Is listing in the RMLS important in selling a home?
Realtors search RMLS for homes for Buyers. They set up alerts when homes match their clients needs. The public searches RMLS and agents sites which are fed data from the RMLS. If you are have more people aware of your home you have more opportunities.

What is the difference between an electronic lock box and a combo lockbox?
The electronic lock box can only be opened by a real estate broker that is a member of an our RMLS. There is an electronic record of it once they do their required update.
The combo lock box is a combination lock box that builders and contractors use that will hold your key inside.

What if I decide I want full service later?
You can upgrade to full service with us and will be credited the amount paid initially toward the commission at closing. Don't wait until there is a problem in the negotiations of the contract to convert to a full representation deal.

How much commission should I offer the Buyer's Agent?
That is up to you but typical seems to be 2.5%-3%. You have to set the commission when you list because it is listed in the private Broker's area of your listing.

Can I change my price later?
You can change your price as often as you want.

Can I cancel my listing?
Yes, you can cancel or withdraw the listing anytime.

Do I have to use your sign?
No, but having our sign leaves no question that you will work with an agent if they happen to drive by with their clients. The other alternative is to be sure that you have "Courtesy to Broker" sticker or sign attached to your sign.

What forms do I use?
Although our scope is limted, we will provide you with all of the disclosures as well as counter offers and addendums.

Can I pay by something other than check?
Yes. We have set up a business Paypal account. Send payment to admin@flatfeenw.com. Please add an additional $10 for Paypal's processing fee.

If Rio Realty LLC has a buyer who wants to buy my home do I have to pay you the Buyer's commission?
It is not common that we find someone to buy one of our listings but it can happen. If this is the case we would be due the commission.

What kind of digital image format should I use for my listing?
We are able to upload only JPEG file format (.jpg or .jpeg file). The maximum file size is 2.5MB, but we recommend to keeping them smaller so that the images will load quickly for the person viewing your home. All uploaded photos will be sized to 640 pixels wide by 480 pixels tall. Photos that are taller than they are wide may be distorted in the process.

Are there limitations that I might have listing my home on RMLS©?
There is a big advantage for you to list your home on the RMLS©. One thing you should know is that we are not allowed to have personal promotion for agents or home owners in public remarks (the details of the listing that most people will read about your home). The listing will have you, the seller, as the main contact and the home will be listed as a limited representation listing. Any agent looking at the RMLS details of the page will know it is a limited representation listing. Rio Realty and your listing agent will still be listing in the MLS details because we are the ones listing the home.

How many photos are will show up on my listing?
Up to 16 photos on www.rmls.com. Only 1-4 photo will show up on www.realtor.com.

What if I decice to list with a full service agent?
I can offer a refund of your listing fee if you alllow Rio Realty LLC to refer you to another a real estate agent. You must inform us prior to contacting another agent or Rio Realty LLC will not be able to do a referal. The refund is only given when the house closes escrow and you, the seller uses the refered agent. Email admin@flatfeenw.com with any questions or to start a the referal process.

Do you offer a price guarntee?
Yes. If you see an advertised price with the same basic services, please email the information to admin@flatfeenw.com. Include as much details as possible in the email. I would be happy to beat the price by 10%. This needs to be an advertised price.